Privacy Policy

Privacy Policy

Last updated: June 11, 2026

This Privacy Policy describes how Photo Fun Zone (“Photo Fun Zone,” “we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you visit our website, place an order, upload content, contact us, or use any products, services, forms, QR codes, or digital features connected to our products.

This Privacy Policy applies to our website, online store, physical products, custom products, personalized products, QR code products, video message products, audio message products, and any related customer support or order communication.

By using our website, placing an order, submitting content, or interacting with our products or services, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

We collect information from you when you visit our website, place an order, upload content for a custom product, contact us for support, subscribe to marketing, submit a form, scan a QR code, or interact with any digital feature connected to our products.

The types of information we may collect include the following:

Device and Website Information

When you visit our website, we may automatically collect certain information about your device and how you interact with our site.

This may include:

  • Web browser type and version

  • IP address

  • Time zone

  • Device type

  • Operating system

  • Pages you view

  • Products you view

  • Search terms

  • Referral source

  • How you interact with the website

  • Cookie information

  • Shopping cart activity

  • Checkout activity

  • Website performance and analytics data

We collect this information to help our website load correctly, improve the shopping experience, understand customer behavior, prevent fraud, troubleshoot technical issues, and improve our products and marketing.

This information may be collected through cookies, log files, pixels, tags, web beacons, analytics tools, and similar technologies.

Order Information

When you place an order with Photo Fun Zone, we collect information needed to process, produce, and deliver your order.

This may include:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Order details

  • Product selections

  • Personalization details

  • Payment information

  • Discount codes used

  • Shipping method

  • Order notes

  • Customer account information, if applicable

We use this information to:

  • Process your order

  • Accept payment

  • Create custom or personalized products

  • Send order confirmations

  • Communicate with you about your order

  • Arrange shipping and delivery

  • Provide customer support

  • Prevent fraud

  • Handle returns, replacements, or order issues

  • Keep records for business, tax, and legal purposes

  • Send marketing messages, when allowed by law and your preferences

Payment information is processed by our payment processors. Photo Fun Zone does not directly store full credit card numbers.

Custom Product and Personalization Information

Many Photo Fun Zone products are custom, personalized, or made to order. When you purchase a custom product, we may collect the information you provide so we can create your item.

This may include:

  • Names

  • Event dates

  • Event type

  • Photos

  • Logos

  • Custom text

  • Phrases

  • Colors

  • Design preferences

  • QR code links

  • Video message instructions

  • Audio message instructions

  • Guest names or message details

  • Any other content you submit for your order

We use this information only as needed to design, produce, fulfill, and support your order.

You are responsible for making sure you have the right to submit any photos, names, logos, videos, audio, text, or other content you provide to us.

Photos, Videos, Audio, and Event Guest Content

Some Photo Fun Zone products may allow customers or event guests to upload, record, or submit photos, videos, audio messages, written messages, names, or other content through QR codes, online forms, recording pages, or third-party platforms.

Depending on the product or service, we may collect or have access to:

  • Guest names

  • Guest email addresses or phone numbers, if requested

  • Video messages

  • Audio messages

  • Written messages

  • Uploaded photos

  • Recording timestamps

  • Event-related submissions

  • Device or browser information related to the submission

We use this information to provide the product or service purchased, collect event messages, organize submissions, deliver files to the customer, troubleshoot technical issues, and provide customer support.

If you are an event guest submitting a message, photo, video, or audio recording, your submission may be shared with the person or business that purchased the product or service.

Photo Fun Zone is not responsible for how the customer uses, stores, posts, shares, or distributes guest-submitted content after it has been delivered to them.

Customer Support Information

When you contact us for customer support, we may collect information needed to respond to your request.

This may include:

  • Name

  • Email address

  • Phone number

  • Order number

  • Shipping address

  • Photos of damaged or defective products

  • Screenshots

  • Messages you send to us

  • Details about your order or issue

We use this information to provide customer support, resolve order issues, respond to questions, process replacements when applicable, and improve our service.

Marketing Information

If you sign up for emails, request information, enter a promotion, download a free resource, respond to an offer, or otherwise give us permission to contact you, we may collect information for marketing purposes.

This may include:

  • Name

  • Email address

  • Phone number

  • Event type

  • Event date

  • Product interests

  • Purchase history

  • Website activity

  • Marketing preferences

We may use this information to send product updates, promotions, special offers, abandoned cart reminders, event-related offers, new product announcements, and other marketing communications.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at info@photofunzone.com.

How We Use Personal Information

We use personal information to operate our business and provide products and services to you.

This includes using your information to:

  • Sell products

  • Process payments

  • Create custom products

  • Personalize products

  • Review uploaded content

  • Prepare proofs or previews

  • Fulfill and ship orders

  • Provide QR code, video, audio, or digital product features

  • Deliver digital files, links, or event message collections

  • Communicate with you

  • Provide customer support

  • Handle returns, replacements, or damaged orders

  • Prevent fraud and unauthorized transactions

  • Improve our website and products

  • Analyze website performance

  • Send marketing communications, where permitted

  • Comply with legal, tax, accounting, and business obligations

  • Protect our rights, property, customers, and business

Sharing Personal Information

We may share personal information with trusted service providers who help us operate our business, fulfill orders, and provide our products and services.

These may include:

  • Website and e-commerce platforms, such as Shopify

  • Payment processors

  • Shipping carriers

  • Printing and production partners

  • Email marketing platforms

  • Analytics providers

  • Advertising platforms

  • Customer support tools

  • Fraud prevention services

  • QR code or form providers

  • Video or audio recording platforms

  • File storage or file delivery services

  • Professional advisors, such as accountants, legal advisors, or business consultants

We share only the information reasonably necessary for these providers to perform services for us.

We may also share personal information if required to comply with applicable laws, regulations, subpoenas, court orders, lawful requests, legal processes, or to protect our rights, property, customers, and business.

Third-Party Services

Our website and products may use third-party services. These third parties may collect, process, or store personal information according to their own privacy policies.

Examples may include:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Google Analytics

  • Meta/Facebook Pixel

  • TikTok Pixel

  • Email marketing platforms

  • QR code platforms

  • Video or audio recording platforms

  • YouTube, Vimeo, VideoAsk, or similar services

  • Cloud storage or file delivery platforms

We are not responsible for the privacy practices of third-party websites, apps, or platforms. We encourage you to review their privacy policies before using those services.

Behavioral Advertising and Analytics

We may use analytics and advertising tools to better understand how customers use our website and to show relevant ads or marketing messages.

This may include sharing limited information about your website activity, purchases, cart activity, or interactions with ads with advertising partners.

These tools may use cookies, pixels, tags, and similar technologies.

You may be able to opt out of targeted advertising through the following platforms:

  • Facebook/Meta Ads Settings

  • Google Ads Settings

  • TikTok Privacy Settings, if applicable

  • The Digital Advertising Alliance opt-out portal at optout.aboutads.info

You can also manage cookies through your browser settings.

Cookies

Cookies are small files downloaded to your device when you visit a website. We use cookies and similar technologies to help our website function properly, remember your preferences, keep items in your cart, process checkout, understand website traffic, improve performance, and support marketing.

Cookies may be used for:

  • Website functionality

  • Shopping cart and checkout

  • Customer login

  • Security

  • Analytics

  • Advertising

  • Retargeting

  • Remembering preferences

You can control cookies through your browser settings. Blocking or deleting cookies may affect your ability to use some parts of our website, including cart and checkout features.

Do Not Track

Some browsers allow you to send a “Do Not Track” signal. Because there is no consistent industry standard for how websites should respond to these signals, we do not currently change our data collection practices when we receive a “Do Not Track” signal.

Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

For example, we may keep order records for business, tax, accounting, legal, fraud prevention, and customer support purposes.

Custom product files, uploaded photos, design files, video messages, audio messages, and other submitted content may be kept for a limited time after order fulfillment so we can complete your order, provide support, handle reprints, or deliver final files.

You may contact us at info@photofunzone.com to request deletion of your personal information or submitted content. We may not be able to delete certain information if we are required to keep it for legal, tax, accounting, fraud prevention, dispute resolution, or business record purposes.

Children’s Privacy

Our website is intended for use by adults and is not intended for children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without parental or guardian consent.

Some custom products may include photos, names, or event details related to children, such as birthday products. In those cases, we rely on the adult customer, parent, guardian, or authorized purchaser to have the right to submit that information for the purpose of creating the ordered product.

If you believe a child has provided us with personal information without proper consent, please contact us at info@photofunzone.com and we will take appropriate steps to delete the information where required.

California Privacy Rights

If you are a California resident, you may have certain rights under California privacy laws, including the right to:

  • Know what personal information we collect

  • Know how we use personal information

  • Know whether we disclose or share personal information

  • Request access to personal information we hold about you

  • Request correction of inaccurate personal information

  • Request deletion of personal information, subject to legal exceptions

  • Opt out of certain sharing of personal information for targeted advertising, where applicable

  • Not be discriminated against for exercising your privacy rights

Photo Fun Zone does not sell personal information for money.

However, if we use advertising pixels, analytics tools, or retargeting platforms, some data sharing may be considered “sharing” under California privacy laws. You may contact us at info@photofunzone.com to ask about your options or to submit a privacy request.

To exercise your California privacy rights, contact us at:

info@photofunzone.com

We may need to verify your identity before completing your request.

GDPR / European Privacy Rights

If you are located in the European Economic Area, United Kingdom, or another region with similar privacy laws, you may have certain rights regarding your personal information.

These may include the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Object to certain processing

  • Request restriction of processing

  • Request transfer of your information

  • Withdraw consent, where processing is based on consent

We may process your personal information based on:

  • Your consent

  • The need to perform a contract with you

  • Compliance with legal obligations

  • Our legitimate business interests

  • Protection of our rights, customers, and business

Because Photo Fun Zone is based in the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

To exercise privacy rights, contact us at info@photofunzone.com.

Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, online store, payment system, email system, file transfer, digital platform, or internet transmission is completely secure. We cannot guarantee absolute security of your information.

You are responsible for using secure devices, protecting your account information, and avoiding sending sensitive information through unsecured channels.

Your Choices

You may contact us at info@photofunzone.com to:

  • Ask what personal information we have about you

  • Correct or update your information

  • Request deletion of certain information

  • Unsubscribe from marketing

  • Ask questions about this Privacy Policy

  • Submit a privacy complaint

  • Request removal of submitted content, when applicable

You may also unsubscribe from marketing emails by clicking the unsubscribe link in our emails.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, products, services, website, technology, legal obligations, or business operations.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.

Your continued use of our website, products, or services after any updates means you accept the updated Privacy Policy.

Contact Us

For more information about our privacy practices, to ask questions, to request access, correction, or deletion of your personal information, or to make a complaint, contact us at:

Photo Fun Zone

Email: info@photofunzone.com
Address: Sacramento, California

If you are not satisfied with our response to your privacy complaint, you may have the right to contact your local data protection authority or state privacy regulator.